Shipping policy

Shipping Policy – Shopistaan

At Shopistaan, we are committed to delivering your orders quickly and reliably across the United Arab Emirates.

Processing Time

All orders are processed within 24–48 hours after order confirmation. Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Time

Our standard delivery timeframe is:

3–7 Business Days

Delivery times may vary depending on:

• Product availability

• Delivery location

• Public holidays and peak shopping periods

• Courier service delays beyond our control

Delivery Coverage

We currently deliver to all major cities and regions across the United Arab Emirates.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) for all eligible orders. Please ensure that the exact payment amount is available at the time of delivery.

Order Tracking

Once your order has been dispatched, you may receive shipment updates via email, SMS, or WhatsApp, depending on the information provided during checkout.

Multiple Shipments

Some products may be shipped from different suppliers or warehouses. In such cases, items from the same order may arrive separately and on different dates.

Delivery Delays

While we strive to meet our estimated delivery times, delays may occasionally occur due to weather conditions, customs procedures, public holidays, or courier-related issues. We appreciate your patience and understanding.

Incorrect Address Information

Customers are responsible for providing accurate shipping details. Shopistaan is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Contact Us

If you have any questions regarding your order or delivery status, please contact our customer support team through our Contact Us page or WhatsApp support.

Last Updated: June 2026